Legal
Privacy Policy
Effective Date: January 15, 2026
1. Introduction
HelloWorldCR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software development services and WhatsApp Business API integration solutions.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, phone number, company information
- Project Information: Requirements, specifications, and communications related to your software development projects
- WhatsApp Business Data: Messages, contact information, and business communications processed through our WhatsApp Business API integration
- Account Information: Login credentials and profile information for our services
2.2 Automatically Collected Information
- Usage Data: How you interact with our services, features used, and performance metrics
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Server logs, error reports, and diagnostic information
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
We use the collected information for the following purposes:
4. WhatsApp Business API Integration
When we provide WhatsApp Business API integration services, we process messages and business communications on behalf of our clients. This includes:
Important: Messages processed through our WhatsApp Business API integration are handled in accordance with WhatsApp's Terms of Service and Privacy Policy. We do not store message content longer than necessary to provide our services, and we implement appropriate security measures to protect this data.
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and employee training on data protection.
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. WhatsApp Business API data is retained in accordance with WhatsApp's policies and our contractual obligations with clients.
8. Your Rights
Depending on your location, you may have the following rights:
To exercise these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
Get in Touch
If you have any questions about this Privacy Policy or our data practices, please contact us:
HelloWorldCR
El Guarco, Tejar, Cartago, Costa Rica
Phone
+506 6027-4744
info@helloworld-cr.com
Important Notice
Note: This Privacy Policy is designed to comply with WhatsApp Business API requirements and applicable data protection laws. For specific questions about WhatsApp's data practices, please refer to WhatsApp's Privacy Policy.