Legal
Terms of Service
Effective Date: November 11, 2025
HelloWorldCR ("we," "our," or "us") provides software development services and WhatsApp Business API integration solutions. These Terms of Service ("Terms") govern your use of our services, website, and any related software or applications we provide.
1. About Our Services
Software Development Services
We provide custom software development services including web applications, mobile applications, system integration, and business software solutions. Our services are tailored to meet your specific business requirements and technical needs.
WhatsApp Business API Integration
We provide WhatsApp Business API integration services to help businesses communicate with their customers through WhatsApp. This includes message processing, automated responses, and business communication management in compliance with WhatsApp's policies and terms.
Service Improvement and Analytics
We analyze how our services are used to improve our offerings, including helping businesses measure the effectiveness of their WhatsApp Business communications and software solutions.
2. Privacy Policy and User Data
HelloWorldCR is committed to protecting your privacy. Our Privacy Policy describes our data practices, including the types of information we collect, how we use and share this information, and your rights regarding your personal data. By using our services, you agree to our Privacy Policy.
3. Acceptable Use of Our Services
Legal and Acceptable Use
You must use our services only for legal, authorized, and acceptable purposes. You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use our services for illegal, harmful, or unauthorized purposes
- Transmit spam, malware, or other harmful content
- Attempt to gain unauthorized access to our systems or services
- Interfere with or disrupt our services or networks
WhatsApp Business API Compliance
When using our WhatsApp Business API services, you must comply with:
- WhatsApp's Terms of Service and Business Policy
- Applicable messaging and communication laws
- Data protection and privacy regulations
- Anti-spam and marketing consent requirements
4. Third-Party Services
Our services may integrate with third-party services, including WhatsApp, cloud providers, and other business tools. When you use these third-party services, their terms and privacy policies will govern your use. We are not responsible for third-party services or their terms.
5. Licenses and Intellectual Property
Your Rights
You retain ownership of your data and content. You grant us a license to use your information only as necessary to provide our services to you.
Our Rights
We own all rights to our software, services, trademarks, and intellectual property. You may not copy, modify, or distribute our proprietary technology without permission.
Service License
We grant you a limited, non-exclusive license to use our services in accordance with these Terms. This license may be terminated if you violate these Terms.
6. Payment Terms
Custom Pricing: All our services are priced based on specific project requirements, scope, and complexity. We provide detailed quotes before beginning any work.
Payment Schedule: Payment terms will be specified in your project agreement. Typically, we use milestone-based payments aligned with project progress.
Refunds: Refund policies are outlined in individual project agreements and depend on the nature of the services provided.
7. Disclaimers and Release
IMPORTANT DISCLAIMERS:
- Our services are provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- We are not responsible for third-party actions or content
- You use our services at your own risk
8. Limitation of Liability
To the maximum extent permitted by law, HelloWorldCR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you have paid us for the specific services giving rise to the claim.
9. Indemnification
You agree to indemnify and hold HelloWorldCR harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
10. Dispute Resolution
Governing Law: These Terms are governed by the laws of Costa Rica.
Dispute Resolution: Any disputes will be resolved through binding arbitration in Costa Rica, unless otherwise required by applicable law.
Time Limit: You must bring any claims within one year of the event giving rise to the claim.
11. Service Availability and Termination
Service Availability: We strive to maintain high service availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue services with reasonable notice.
Termination: Either party may terminate services with appropriate notice. We may terminate services immediately for violations of these Terms.
Data Retention: Upon termination, we will retain your data according to our Privacy Policy and applicable legal requirements.
12. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy and any project agreements, constitute the entire agreement between you and HelloWorldCR.
Modifications: We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated Terms.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Assignment: We may assign these Terms to affiliates or in connection with business transfers.
13. Contact Information
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
HelloWorldCR
El Guarco, Tejar, Cartago, Costa Rica
Phone
+506 6027-4744
info@helloworld-cr.com
Important Notice
Note: These Terms of Service are designed to comply with WhatsApp Business API requirements and applicable laws. For specific questions about WhatsApp's terms, please refer to WhatsApp's Terms of Service and Business Policy.